Refund Policy
Operated by: Velmoryx Group Corp
Elevate Women’s Fashion is operated by Velmoryx Group Corp. This Refund Policy is provided by and is the responsibility of Velmoryx Group Corp.
Overview
At Elevate Women’s Fashion, operated by Velmoryx Group Corp, we want you to be completely satisfied with your purchase. This refund policy outlines our commitment to customer satisfaction and the process for returns and refunds.
Refund Eligibility
Products may be eligible for refund if:
- The item is unused and in original condition
- The item is returned within 30 days of purchase
- You have the original receipt or proof of purchase
- The item was not damaged due to customer misuse
Non-Refundable Items
The following items are not eligible for refund:
- Clearance or final sale items
- Items damaged by customer negligence
- Custom or personalized items
- Items without original tags or packaging
How to Request a Refund
To request a refund, please contact Velmoryx Group Corp directly with:
- Your order number
- Proof of purchase
- Description of the item condition
- Reason for return
Refund Timeline
Once your return is received and inspected by Velmoryx Group Corp, refunds will be processed within 5-7 business days. The refund will be issued to the original payment method.
Shipping Returns
Customers are responsible for return shipping costs unless the return is due to a defect or error by Velmoryx Group Corp. Please keep your shipping receipt for your records.
Contact Information
For questions about this refund policy or to initiate a return, please contact Velmoryx Group Corp through our customer service channels.
Last Updated: 2024
This policy is provided by Velmoryx Group Corp and applies to all purchases made through Elevate Women’s Fashion.